How fast do you reply?

Within one business day, usually much faster. Replies come from info@hostcare.app.

Do you have a phone number?

Not for support. We're email-first so we can keep a paper trail and respond faster than a phone tag. If you need a call for a partnership or sales conversation, request one in the form and we'll send a scheduling link.

Can I just email you directly?

Yes. Email info@hostcare.app. The form just routes to the same inbox.

Do you support hosts outside the US?

Yes. Most of our hosts are in the US and EU, but the tooling works anywhere Airbnb/VRBO/Booking operate. SMS dispatch requires a Twilio-compatible number.

Contact

Get in touch

Support, sales, partnerships, press — one inbox, info@hostcare.app . We reply within one business day.

What to include in your message

Support: your account email and the property affected.
Sales: how many properties you run and which platforms (Airbnb, VRBO, Booking).
Partnership: what you're proposing and your timeline.
Press: your publication, your deadline, and whether you need a quote or a demo.

Response times

We reply within one business day, Mon–Fri, from info@hostcare.app. Weekends we batch overnight and you'll hear back Monday morning (EU time). If you need something urgent — a broken turnover, a stuck sync — mention "urgent" in the subject and we'll triage faster.